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Terms & Conditions

Check In Requirements

  • Mandatory check-in 15 minutes prior to tour time at our office at 8393 Hwy 93/95 Radium Hot Springs, BC. Tours depart promptly.
  • All guests must all sign a waiver to participate.

Age Restrictions – IF UNDER 19

  • Guests under 10 years old must be accompanied by a parent, guardian, or chaperon on tour.
  • Guests under the age of 19 years old must have a parent or guardian present at check-in and sign waiver to participate.
  • Note: Guests under the age of 19 must have their waivers signed by a parent or legal guardian. [A legal guardian is someone who is court appointed. Extended family members are not considered legal guardians unless a court has appointed them.]
  • You can download and print our waiver by clicking HERE

Weight Restrictions

  • Weight restrictions are between 65 lbs and 250 lbs for Zip Tours. Weight limits are strictly enforced, and each guest will be weighed at check in.
  • Minimum height requirement of all participants is 48 inches (4 feet).

Health & Physical Requirements

  • All guests must be capable of moderate to advanced physical activity, carry a trolley, grip handlebars, and be able to walk over uneven, muddy terrain, as well as ascend and descend steeply-inclined terrain and/or short climbs.
  • Guests must not have neck, back, shoulder, knee, ankle injuries, heart conditions, or recent surgeries.
  • Pregnant women are not allowed to zipline.
  • Guests must be physically and mentally capable of following instructions given by Valley Zipline Adventures staff.

What to Wear

  • Closed toe shoes are required. Hiking boots or shoes recommended. Vibram FiveFingers, Crocs, water shoes, open toed sandals, etc. are prohibited.
  • We recommend to dress comfortably for variable outdoor weather (such as pants or longer shorts) and to bring a hat, sunscreen, and a light cover-up.
  • Don’t forget your camera! Just make sure it has a strap for safety. Anything dropped on tour is gone for good.